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Taiwan’s Control Yuan Censures Taichung Labor Affairs Bureau Over Neglect in Migrant Caregiver Abuse Cases

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In a strongly worded censure, Taiwan’s Control Yuan has reprimanded the Taichung Labor Affairs Bureau for its systemic failure in protecting two Indonesian migrant caregivers who endured months of abuse, forced labor, and human rights violations.

The announcement was made public via an official press release on Friday, highlighting the severity of the case and the negligence demonstrated by the responsible local government office. The two caregivers, referred to as “S” and “W”, were victims not only of their employers’ mistreatment but also of an oversight system that failed to recognize their suffering despite clear warning signs.


A Deep Dive into the Case

Victim “S”: A Human Trafficking Survivor

  • “S” arrived in Taiwan in April 2022 to care for a family member.
  • Over the span of nine months, she was:
    • Physically assaulted, including being beaten.
    • Subjected to forced waterboarding—water was forcibly sprayed into her mouth.
    • Forced to work up to 21 hours a day without proper pay.
  • Three family members were later identified as her abusers.
  • Her case eventually met the criteria for human trafficking, as recognized by Taiwanese authorities.
  • During an inspection visit, Taichung Labor Affairs Bureau officials failed to identify signs of abuse, largely due to employer interference—a major red flag that was ignored.

Victim “W”: Silent Suffering Amid Systemic Failure

  • “W” arrived in January 2022 and was tasked with 24/7 caregiving duties.
  • She worked from 6:30 a.m. to 11 p.m. daily, was forced to perform medical procedures, such as phlegm suctioning, without proper training or licensing.
  • Despite filing multiple complaints starting in May 2022, the Bureau:
    • Cited COVID-19 restrictions as a reason to avoid timely inspections.
    • Failed to follow up via phone, showcasing a complete breakdown in communication.
  • A proper inspection only occurred after she had left the job, rendering the visit ineffective for real-time evidence collection.

Systemic Failures: What Went Wrong?

The Control Yuan’s findings indicate a fundamental flaw in Taiwan’s labor oversight system—especially for foreign domestic caregivers, who are already among the most vulnerable workers.

Negligence Points Identified:

  1. Inadequate Interviews – No safeguards were put in place to ensure employers did not interfere in interviews.
  2. Delayed Inspections – Bureaucratic inertia and over-reliance on pandemic-related excuses.
  3. Lack of Follow-Up – Despite documented complaints, no follow-up checks were made.
  4. Failure to Detect Abuse – Officials failed to notice clear physical and behavioral signs of distress.

Broader Context:

These failures are not isolated. Migrant workers in Taiwan—particularly caregivers—have long faced systemic issues:

  • Long hours without overtime pay.
  • Lack of privacy and personal autonomy.
  • Legal gray zones that exclude domestic caregivers from full labor protections under Taiwan’s Labor Standards Act.

Control Yuan’s Mandate and Follow-Up

Under the Control Act, the censured agency is now legally required to:

  • Implement corrective measures.
  • Submit a written response within two months.

If these conditions are not met, the Control Yuan has the authority to escalate matters by:

  • Issuing a formal inquiry.
  • Summoning the responsible officials for public questioning.

This censure is more than symbolic—it puts Taichung’s Labor Bureau under legal scrutiny, and failure to act may lead to administrative penalties or further investigations.


Why This Case Matters: Broader Implications

  • International Human Rights Reputation: Taiwan, while progressive in many human rights areas, risks tarnishing its image if migrant worker abuses continue unchecked.
  • Labor Reform Necessity: There is growing advocacy calling for the inclusion of domestic caregivers under standard labor protections.
  • Precedent for Accountability: The censure marks a rare instance where government negligence in migrant labor oversight is officially reprimanded.

FAQs

What is the Control Yuan?

The Control Yuan is Taiwan’s top government watchdog agency responsible for investigating government wrongdoing and ensuring public accountability.

Are domestic caregivers protected under Taiwan’s Labor Standards Act?

No. Unlike factory workers or office staff, domestic caregivers are often excluded from labor protections such as regulated hours and overtime pay.

What does a censure from the Control Yuan mean?

It’s a formal declaration of misconduct. The censured agency must respond within two months with corrective measures or face legal and administrative consequences.

Why didn’t the labor bureau act on the complaints earlier?

The bureau cited COVID-19 restrictions and lack of full-time staff, but the Control Yuan deemed these excuses insufficient.

Will this lead to changes in policy for migrant worker protection?

While this specific case may prompt localized reforms, national-level change would require legislative action and policy updates from Taiwan’s Ministry of Labor.

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